Returns

So you’re looking to return or exchange your order, no sweat! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund. Just click here.

Please note the following exceptions to our return and exchange policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

1. Login to our online return portal using your email address and order ID
2. Choose the products you wish to return or exchange from your order
3. Print your prepaid shipping label that you will receive by email
4. Send all items back to us using the label provided

Any other questions, don’t hesitate to fire an email to support@mediatank.co.uk